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The iHelios Device Management service enables us to remotely manage devices connected to our IoT Management Platform from anywhere in the world. We can view all device issues in the Platform and take actions like information tracking, status monitoring, connection management, and log data viewing.

We can also locate the current firmware information of each device to better confirm device stability and troubleshoot problems and send over-the-air (OTA) firmware updates to ensure devices are running on the latest software.

 

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